In 2009, the A(H1N1) virus, known colloquially as the swine flu, hit Mexico hard. Only a few months before the outbreak began, I had moved from San Miguel de Allende to Mexico City trying to rescue a broken relationship. I had to take the most boring job in the world: a customer service agent at CheapTickets, an online travel company.
I was in training when all of a sudden the streets of Mexico City emptied out. Essentially, my job was to sit in front of the computer for hours and talk on the phone with very upset and nervous customers trying to change their return flights. We never stopped working.